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Later in the day, I stopped by the post office to pick up a money order. You
see, I've decided to keep the rod. I'll mail the payment on Monday.

Clearly I'm a satisfied customer, but is my new bamboo rod--made on the George Gehrke Production
Line--a perfect
rod? No. Would I pay $3000 for it? No way. But I consider it to be a very nice
rod--one that I hope to fish with many, many more times. And I now have a tangible
piece of what has become the stuff of ROFF legend.
Next week I'll take the rod with me to the Fall Ball to hear what others have
to say about this rod (if they're so inclined). I know of a surety that they
have more knowledge about these things than I do. There will be other Gehrke
rods there, and I'll be interested to compare them side by side.
On the other hand, I must admit that I'm a bit embarrassed to show my fellow
ROFFians the rod. I'm not embarrassed about the rod itself--I think it will
prove to be one of the cleanest, nicest rods George Gehrke's Gink and Bamboo Rod
Company has ever produced. No, I'm embarrassed instead by what has happened
on the newsgroup as a result of these bamboo rods. I'm embarrassed that grown
men have resorted to name calling. And so before I finish my story, please allow me to offer a couple of
suggestions, even if they fall on deaf ears.
To those who might be considering buying a Gehrke rod... I know people
who have received rods they were satisfied with and I know people who haven't.
I
know of no one who has purchased a rod they did not like. But I also know that
the current Gehrke return policy, while "satisfaction guaranteed," is not
"no questions asked." Let the buyer beware, and please take pictures
of your rod.
To George, who I consider a friend... You've been trustworthy in your
dealings with me as I have been with you. I will keep my word on the promise I
made to you. I believe that deep down you started
this project to bring joy to other fly fishermen. Please don't lose sight of
that. May I humbly suggest friend to friend that you take the necessary steps to modify your public
persona on ROFF. You cannot possibly succeed in your goal if people do not trust
you. It is possible for you to say "I'm sorry you did not like the rod.
What could we have done to make it better?" without admitting failure. It
is possible to be friends with someone with whom you disagree. It is possible to
respond to criticism with a simple "thank you, we'll look into it."
When you think about it, the only difference between Santa Claus and the Grinch
Who Stole Christmas is motive. Let your motive--to bring joy to fishermen--shine
through in your posts and you will find that those who seem to be your enemies
will champion your cause.
--Steve Zimmerman, October 10th, 1999.
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